FREQUENTLY ASKED QUESTIONS
Waterproofing Contractor | Waterproofing Installation
All of our employees receive extensive initial training, as well as continuous field training throughout the year. Most of our installers have been working in industry for a very long time, and have served our company for several years. Many of our employees have been with the company for 15+ years! We’ve been correcting basement waterproofing problems similar to yours since 1961!
What is weeping tile, and what does it do?
Weeping Tiles are a system of drainage tubing that is laid at or under your foundation wall at the footing to draw the water away from your home and toward the sewer or drains. When a basement is waterproofed, a weeping tile system is key to keeping the basement dry because the water is drawn away from the foundation. If your home has a sump pump, it drains into the weeping tiles drain and away from your home. New technologies have added a sleeve or sock to the tubing so that any sediment that is in the water does not clog the weeping tile tube. The tile system is laid at the foundation and the space above is filled in with gravel so that water can filter through to drain away. City Wide Group installs 4” ABS flexible piping from Big O., as they use this technology.
Why would my basement drainage system need a sump pump and battery backup?
Your drainage system only requires a sump pump if the weeping tile system installed has no other gravity fed drainage source. In some locales, sump pumps are also required by the Building Code. Sump pumps are installed in a gravity fed “pit”, once the water level rises to a certain height, the sump pump automatically turns on and discharges the water outside of the house to the exterior grade. Sump pumps are electrically powered, and sometimes need battery backups. A rainstorm that’s strong enough to cut your electrical power is definitely the kind of storm that will fill the pit and require it to be working during such time.
What is the difference between exterior and interior foundation waterproofing?
Exterior foundation waterproofing preserves the structural integrity of your foundation, and does not allow any water or moisture to seep through the block, brick or concrete. Moisture presence in your foundation can lead to deterioration over time, and result in costly foundation repairs or complete foundation rebuilds. Waterproofing internally can be a lot less expensive, and works more as a diversion process for water. Water is still able to enter through the foundation, but is diverted underneath the floor area into an internal weeping tile system.
What can cause a leaking basement?
Water is able to seep into your basement through cracks in the walls or floor, but there are plenty of other places it can seep through. Look for weak spots around your basement, such as mortar joints (spaces between bricks or concrete blocks), tie rods that reinforce masonry, the juncture where the walls meet the floor, the top of your home’s foundation, or window wells. If there are congested and/or blocked weeping tiles or no weeping tile system installed around the perimeter of your home’s footing, the water simply has no where else to go but inside any of these entry points.
Why should I be concerned about basement waterproofing?
Water is able to seep into your basement through cracks in the walls or floor, but there are plenty of other places it can seep through. Look for weak spots around your basement, such as mortar joints (spaces between bricks or concrete blocks), tie rods that reinforce masonry, the juncture where the walls meet the floor, the top of your home’s foundation, or window wells. If there are congested and/or blocked weeping tiles or no weeping tile system installed around the perimeter of your home’s footing, the water simply has no where else to go but inside any of these entry points.
City Wide Group offers a “lifetime transferable” warranty on basement waterproofing. What does this mean exactly?
The City Wide Group believes in “doing the job right the first time” and striving to achieve top notch customer satisfaction. We are confident with our work and our experience to be the ONLY Company in Toronto & GTA to offer a true LIFETIME WARRANTY. When you have The City Wide Group waterproof your foundation, we warrant that your will never have any water or moisture seepage present in the area waterproofed for the life of the house. You are provided with a warranty certificate, which is transferable to an unlimited number of resale home buyers.
LIFETIME, FULLY TRANSFERABLE WARRANTY.
The City Wide Group prides itself on superior quality, adhering to the philosophy of doing things correctly from the outset and striving for unmatched customer contentment. Our assurance in our craftsmanship and wealth of experience makes us the only company in Toronto & the GTA to offer a real LIFETIME WARRANTY. Opt for The City Wide Group for foundation waterproofing, and we promise your treated area will remain free from water or moisture entry for as long as your house stands. Our services come with a warranty certificate that is transferable to endless future homeowners.
FREE WATERPROOFING ESTIMATE
Whether you have an actual water leak or evidence of water seeping through the walls, contact City Wide Group for a free estimate about how to waterproofing your basement.
Please complete this form and we will call you back to arrange an appointment for a Free Estimate.
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