Customer Recommendations 2013

Archived Customer Recommendations / Testimonials

Archive:   2014  2013  2012


Waterproofing  G from Toronto

We engaged City Wide after speaking with 2 other companies and doing extensive research on approaches to waterproofing. We chose City Wide and with the work now complete - we highly recommend City Wide for their workmanship, promises kept , and competitive pricing. Chris Cavan is a model for excellence in customer service.

Nov 24, 2013

back flow valve  Janet from Toronto

We worked with Chris Cavan at CityWideGroup to install our back flow valve. Chris organized the work efficiently and quickly, and the workers involved were professional. Chris was welcoming of all questions and responded to questions quickly. We would use Chris again for any additional plumbing job.

Nov 22, 2013

waterproofing  Abbas from Scarborough

I would highly recommend this company to every one.I am happy with the service, the job was done on time and clean. My special Thanks to Chris and Dean. All the best.

Nov 20, 2013

waterproofing  from Scarborough Bluffs

City wide is, by far, the most reliable and professional contractor I have dealt with during a multi-year, extensive renovation project. They arrived and finished on time. They returned phone calls promptly. They were both efficient and pleasant.

Oct 31, 2013

Waterproofing and Drains  Simon from Toronto

We contracted City Wide Group Inc to do our foundation waterproofing to our newly purchased home. We also had them install a new back water valve. The team and company worked together with a neighbouring apartment building, as part of their driveway had to be closed for a duration of the work. City Wide made it hassle free for us, and we are very pleased with the work and team.

Aug 28, 2013

Underpinning, interior waterproofing, etc  sherry from Toronto

After having to carry out many extensive and expensive renovations on our 130 yr old home, we were cautious about the extensive basement reno we had decided to undertake (underpinning, waterproofing etc). As soon as we met with Chris, we felt we could trust him and though he was not the cheapest quote, he was fair. Over the next months it became very clear we made the right decision. Chris and his company are incredibly professional, respectful (punctual, clean), and will do whatever possible to deal appropriately with any "surprises" which might pop up (and in our old, often "renovated" downtown basement, many did). I unreservedly recommend Chris and will only use Citywide in the future. Thanks Chris!

Aug 09, 2013

Foundation Waterproofing  Rick from Scarborough

I had Chris come to quote project, he was not the cheapest but I wanted a commitment on the start and finish date. The job was done with very little disturbance to the family. The job was on time and finished as promised. The other companies were quoting less money but they were giving 10 week start dates and no complete date.

Jul 08, 2013

Basement Waterproofing  Cheryl from Scarborough

After receiving 4 quotes to repair a cracked foundation, I decided to go with City Wide . (family owned and run). On requesting a reference, I spoke with a customer in my neighbourhood who was very satisfied and complimentary to the employees and work done. Prior to my work being started, I needed some unexpected water removal to be done in my backyard. Lynn and Chris immediately took care of me and sent staff with a draining pump in less than an hour. From my first phone call to Lynn (mother / Secretary), the meeting with Chris (son/Manager) for the estimate, and to the completion of the job to the present state, I am very impressed and pleased. All of my concerns and many questions have been answered efficiently by Lynn, Chris, and the working team members, who have been pleasant and courteous at all times. I have trust, respect, and gratitude for this Company who has helped me deal with some stressful situations, and would highly recommend them. I would like to extend my sincere appreciation and thanks to the entire City Wide Inc. team, for a job well done, and to a family owned business that shows it is run with PRIDE! You all deserve it! Sincerely, Cheryl

Jun 10, 2013

Waterproofing Basement and Water Service  Don Drew from Toronto

I had Chris come out out do an estimate for my foundation waterproofing and a new water service line. I was impressed with the company and their credentials, and elected to hire them. Vlad and his crew did an excellent job, and the work didn't stop from the second they arrived on site! The pricing was competitive, and the value was exceptional!

Apr 09, 2013

Foundation and Crack Repair  Jeff from Mississauga

The management and work done by the City Wide Group to address the foundation/crack repair on our house was outstanding. They had the best customer service, turnaround time for quoting, and price for the job out of the numerous companies I contacted. I truly felt like it was a company I could trust right from the beginning and was looking out for the best interest of my house and myself. When I needed their help to address an issue, they were there immediately to help. I would highly recommend City Wide Group anytime you need trusted advice or repair on your home.

Mar 03, 2013

basement waterproofing  Elly P from North York

We hired City Wide right before winter, and have experienced a dry basement thus far. We had a pretty severe leak in our basement before they did the work, and so far so good! Thanks for the very clean, neat and professional job. Keep up the good work and compassion for people in these situations. Your help was greatly appreciated!

Jan 11, 2013