Dealing with a clogged drain or a backed-up sewer can significantly disrupt your daily life. When such issues arise, it’s crucial to understand who is responsible for fixing the problem. Knowing whether the responsibility lies with you or your municipality to unblock drains and sewers can save you time, money, and a great deal of frustration.

This article will consider responsibility as it stands in Ontario. Where city or municipality matters are concerned, we’ll consider the City of Toronto.

Unblocking Drains and Sewers: Homeowner Responsibilities

Blockages can arise from items such as grease or wipes entering your drains, tree roots infiltrating pipes, or damage to the line.  You’re responsible for maintaining drains and sewer lines within your property boundaries, including the pipe that connects to the municipal sewer line. In Toronto, you should report any basement drain blockages to 311.  If the issue is on your property, you must hire a professional team to resolve it. Preventative measures like regular inspections and installing backwater valves can reduce these risks.

Municipal Responsibilities for Unblocking Drains and Sewers

Beyond your property, the city manages the public sewer system. In Toronto, for instance, the city will send staff within four hours of your report to investigate if the issue lies within the public sewer lines. If the blockage is city-side, they’ll handle it; otherwise, you will be directed to address it on your property. For rural and agricultural areas, municipalities are responsible for the construction, maintenance, and repair of municipal drains. If you notice clogging in a local drain or sewer that’s not on your property, reach out to your municipality.

Blocked Drain or Sewer? Find Your Property Line

Determining and Addressing Blockages

If you experience a blockage, start by checking multiple drains. A single slow drain usually indicates an internal problem, while widespread issues might suggest a main sewer line blockage. 

This is what the process looks like typically:

  • Contact your city or municipality for the blockage
  • The city or municipality will assess whether the problem is in the public system
  • If it’s not, the responsibility falls on you to arrange for repairs

Make sure to keep records of any communication and work done, as this may be important for insurance or dispute resolution.

Is Your Drain or Sewer About to Get Blocked?

Here are some signs you should watch out for

One Stitch in Time…Avoiding a Blocked Drain or Sewer

To avoid blockages, perform regular maintenance and educate your household on what should not go down the drain. Installing a backwater valve can help prevent sewage from backing up during heavy rainfall or as the snow meltsMoreover, regularly inspect your sewer lines, especially if your property has older pipes or is surrounded by large trees. In rural areas, understanding your local municipal drain regulations and maintenance responsibilities is essential for knowing who’s responsible for maintenance.

Unblock Your Drain or Sewer Affordably, Easily

Is your drain or sewer showing signs of slow drainage or blockage? Get in touch with us today. Our team can advise you on who’s responsible for cleaning the drain or sewer. Our team is available 24/7 to respond to drain and sewer blockages at all times.